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Frequently Asked Questions (FAQ)

Here are some of the most common questions about Webhook Simulator. If you don't find your question here, feel free to reach out to our community support.

General Questions

Q: What is Webhook Simulator?

A: Webhook Simulator is a tool designed to help developers test, debug, and simulate webhook integrations. It allows you to capture, inspect, and forward webhook events in real-time.

Q: Is Webhook Simulator free to use?

A: We offer a free plan with basic features. Premium features and increased usage limits are available in our Plus plan.

Q: Can I use Webhook Simulator in production?

A: While Webhook Simulator is primarily designed for development and testing, it can be used in production environments. However, we recommend thorough testing and consideration of security implications before doing so.

Technical Questions

Q: Which webhook providers do you support?

A: We support a wide range of popular webhook providers including Stripe, Chargebee, GitHub, and many more. You can find a full list in our platform library.

Q: Can I simulate custom webhook events?

A: Yes, you can create and simulate custom webhook events using our CLI tool or web interface.

Account and Billing

Q: How do I upgrade my plan?

A: You can upgrade your plan from your account dashboard. Our pricing is very simple; we just have a free plan and a Plus plan with additional features.

Q: What happens if I exceed my plan limits?

A: If you exceed your plan limits, you'll be notified and some features may be restricted. You can upgrade your plan at any time to increase your limits. There is no limits on the Plus plan.

Troubleshooting

Q: I'm not receiving webhook events. What should I do?

A: First, check if your CLI tool is active and properly configured. Also, verify that your webhook URL is correctly set up in your provider's settings. If issues persist, check our troubleshooting guide or reach out to support.

Q: How can I debug issues with my webhook handlers?

A: Use our live logs feature to inspect incoming webhooks and your endpoint's responses. You can also use the CLI tool to trigger specific events for testing.

Getting Help

Q: Where can I get more help or report issues?

A: For community support, visit our Reddit community. For official support, please contact us. Please note that, we only provide support for Plus plan users.

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